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Need Help? 


Here are our Frequently Asked Questions
  • 1. How much discount do you offer?

    We have sales throughout the year that offer discounts on all our ranges. In March we have discounts in our bedding department for National Bed Month.  

  • 2. How long is the delivery?

    Delivery depends on the item ordered - it can be anything from 2 -12 weeks if not already in stock. You will be advised of an estimated delivery time scale at time of order.

  • 3. Do you charge for delivery?

    All deliveries within a 30 mile radius are subject to a £45 delivery charge. Deliveries over 30 miles will be subject to a minimum charge of £50. Please ask for a quotation.

  • 4. Where is my order?

    If you wish to check the status of your order, please email us or call us on 01202 897474 for further assistance.

  • 5. What are our fabric / leather / wood options?

    Every manufacturer offers different options! Most manufacturers have 100's of fabrics or leathers to choose from. Woods also vary from Oak, Mahogany, Walnut, Yew & Cherry.

  • 6. Do you price match?

    Yes. Read more about our price promise here.

  • 7. Can I collect my order?

    All orders can be collected in person.

  • 8. What if I discover a fault with my furniture after delivery?

    Should you have a problem with your order please call us on 01202 897474 or email us to report the issue. A member of staff from our Customer Service team will contact you to arrange an inspection call. We will do everything we can to resolve this as quick as possible. 

price match at david phipp ferndown dorset
The David PhipPrice Promise
At David Phipp we understand that you want the best product at the best price. If you do find a like-for-like item anywhere else within a 50 mile radius of our showroom then please let us know. We believe in giving you the right price without compromising on service.
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