”The showroom of the future
with values of the past“

Customer Service

David Phipp customer service team

We pride ourselves on having the highest level of customer service in the south. We don’t deliver nationally which means our customers are often within a 50 mile radius giving us the ability to attend to their requirements personally and as quickly as possible.

David Phipp House Furnisher thank you for choosing to buy your furniture from us, we hope that it will give you many years of satisfactory service. As a loyal customer you will receive additional benefits such as personal invites to our sale previews ahead of our official sale. 

You will also enjoy extra discounts on top of sale items.

In the unlikely event that you should experience a problem with your purchase, we as a company pride ourselves on our high level of customer service and work very hard to ensure customer satisfaction.

If you do have any problems or queries please do not hesitate to contact one of our team who will be happy to help.


Please see below for individual care guides for different types of furniture:

icon for cabinet and bedroom care download icon for leather care download icon for upholstery care download

The David Phipp Price Promise

At David Phipp we understand that you want the best product at the best price.
If you do find a like-for-like item cheaper anywhere else within 50 miles of our showroom then please let us know.
We believe in giving you the right price without compromising on service.